Nagad999 Terms & Conditions — Your Rights & Responsibilities

These Terms & Conditions constitute a legal agreement between the nagad999 platform and its users. nagad999 (hereinafter referred to as "we", "the Platform", or "the Company") is a legally registered online betting and gaming operator.

By using nagad999's services, you acknowledge that you are accessing the platform in compliance with applicable local laws. It is your sole responsibility to verify whether online betting is legal in your jurisdiction.

• These Terms & Conditions apply in both Bengali and English. In the event of any conflict, the English version shall prevail.
• Nagad999 reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.
• These terms operate in conjunction with other policies, including the Privacy Policy and Responsible Gaming Policy.

To open an account on nagad999, you must meet the following eligibility requirements:

• Age: You must be 18 years of age or older to register. Minors are not permitted to create accounts, and proof of age may be requested in cases of doubt.
• One account only: Only one account may be registered per individual, household, or IP address. If multiple accounts are detected, all of them will be closed and any funds held may be forfeited.
• Accurate Information: All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account termination.
• KYC Verification: For security purposes, nagad999 may request a national ID card, passport, or other identity documents at any time.

Members are solely responsible for keeping their account password secure. All activity conducted through an account is the responsibility of the account holder. If you suspect any unauthorised access, please contact nagad999 Support immediately.

Please familiarise yourself with the following rules before placing any bets on nagad999:

• Minimum Bet: The minimum stake per bet is ৳10 BDT. Maximum bet limits may vary across different markets.
• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled unless nagad999 chooses to do so at its own discretion.
• Odds Change: Odds may change before a bet is accepted. Once a bet is accepted, the odds are locked in and will not change.
• Event Cancellation: If an event is cancelled, the associated bet will be declared void and the stake will be refunded.
• Erroneous Odds: nagad999 reserves the right to void bets placed at odds resulting from an obvious error.

Placing a bet using advance knowledge of match information or results constitutes fraud. In such cases, the bet will be voided and the account may be permanently closed.

Nagad999 is committed to ensuring all financial transactions are processed securely and promptly.

• Deposit: Deposits via bKash, Nagad, and Rocket start from a minimum of ৳100 and are typically credited to your account instantly.
• Withdrawal: The minimum withdrawal amount is ৳300. Payouts are processed within 15 minutes to 24 hours for accounts with completed KYC verification.
• Verification: Large withdrawals may require additional identity verification. This is carried out as part of our anti-money laundering measures.
• Same Method: Withdrawals must be made through the same method used for the original deposit.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT).

All bonuses and promotional offers at nagad999 come with specific terms. Please read the relevant conditions carefully before claiming any bonus.

• Wagering Requirement: Each bonus carries a specific wagering requirement (typically 10x–30x the bonus amount). Withdrawals from bonus funds are only permitted once this requirement has been met.
• Bonus Validity: Each bonus has a set validity period, typically between 7 and 30 days. Any unused bonus will be automatically forfeited once the period expires.
• Eligible Markets: Some bonuses are only valid for specific games or markets. A list of eligible markets is provided on the respective bonus details page.
• One bonus at a time: You may not claim more than one welcome bonus or multiple bonuses of the same type simultaneously.
• Abuse Prevention: If abuse of the bonus system is detected — such as arbitrage betting or multi-accounting — the accounts involved will be closed.

The following activities are strictly prohibited on the nagad999 platform:

• Using multiple accounts to claim bonuses or take advantage of promotions.
• Arbitrage betting or any form of fraudulent wagering.
• Match fixing or betting using insider information.
• Use of hacking tools, viruses, or any other malicious software.
• Placing bets using automated bots or scripts.
• Money laundering or depositing funds from illegal sources.
• Operating an account on behalf of a minor.
• Unauthorised access to another member's account.

Nagad999 reserves the right to suspend or close an account under the following circumstances:

• Any breach of the terms and conditions will result in immediate action.
• Withdrawals will be on hold until KYC verification is completed.
• Accounts that have been inactive for an extended period (12 months) may be flagged as dormant.
• An account may be closed upon instruction from a court or regulatory authority.

Members may request to close their own account at any time. In such cases, any remaining balance will be refunded in accordance with the applicable terms and conditions.

Nagad999 is not liable for the following:

• Bets lost due to internet disconnection or technical errors.
• Transaction delays caused by issues with third-party payment providers.
• Any issues arising from circumstances beyond our control (force majeure).
• Failure to secure your account due to your own negligence.

Nagad999's total liability shall not exceed the actual balance held in the member's account under any circumstances.

Nagad999 is deeply committed to a responsible betting culture. We want all our members to enjoy gaming in a healthy and balanced way.

• Deposit Limit: Members can set their own daily, weekly, and monthly deposit limits.
• Betting Limits: A maximum bet limit can be set for a specified time period.
• Self-Exclusion: Accounts can be temporarily deactivated for a period ranging from 1 day to 6 months.
• Reality Check: You will receive periodic notifications showing how long you have been playing.

For more information on responsible gaming, visit our Responsible Gaming View Page.

Nagad999 reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

For any questions or complaints regarding the Terms & Conditions, please contact the nagad999 support team:

• Email: support@nagad999.biz
• Live Chat: Available 24/7 on the platform
• Response Time: Typically within 5 minutes to 24 hours